ConnectedRoom - Notice history

All systems operational

App - Operational

100.0% uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Scoreboards - Operational

99.72% uptime
Jun 2026 · 99.98%Jul · 99.26%Aug · 99.94%

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Jun 2026
Jul 2026
Aug 2026

Scroll - Operational

100.0% uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Audio - Operational

100.0% uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Images - Operational

100.0% uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Website - Operational

100.0% uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Websockets - Operational

100.0% uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Notice history

View current status

Aug 2026

Dangling Scores & Janky Clock
ResolvedDegraded performance37 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We identified an issue with the caching server serving stale (outdated) data, making the scores dangle from x->y->x->y and clock jump up->down->up->down.

    A patch is being developed to fix this issue.

Scoreboards, Lights Outage
ResolvedMajor outage9 minutes
  • ResolvedUTC

    Scoreboards & Lights servers are now back online and operational.

  • InvestigatingUTC

    Scoreboards & Lights servers are down. Our team is investigating.

Issues with the Images API - Logos may be missing or sized improperly
ResolvedDegraded performance16 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.
We are still fixing things as we find them. Support requests will be delayed
ResolvedDegraded performance33 hours 45 minutes
  • ResolvedUTC

    The major is now live and survived a Saturday.

  • MonitoringUTC

    We implemented a fix for UFC. We will keep monitoring these fights.

  • IdentifiedUTC

    Identified an issue with live stats for UFC. Preparing a patch.

  • UpdateUTC

    Round 4 of fixes is live. NFL preseason will now display on Scroll, SportsTicker and SportsGrid.

  • UpdateUTC

    Everything seems to be back to normal. Feel free to keep reporting issues.

  • UpdateUTC

    Round 3 of updates have been pushed. Stability is near.

  • UpdateUTC

    2 rounds of fixes are deploying. We are monitoring the platform to fix the remaining bugs. If you find any bugs, use the feedback platform and select the "Bugs" category to post something that needs fixing.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    The major update changed a lot in the backend. Allow us a good 24-48 hours to get everything back to a working state. Customer support may be slow to reply while we work on restoring the service.

Scoreboards, Lights Outage
ResolvedMajor outage4 minutes
  • ResolvedUTC

    Scoreboards & Lights servers are now back online and operational.

  • InvestigatingUTC

    Scoreboards & Lights servers are down. Our team is investigating.

Jul 2026

Websockets Degraded Performance
ResolvedDegraded performance4 minutes
  • ResolvedUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • InvestigatingUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
ResolvedDegraded performance4 minutes
  • ResolvedUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • InvestigatingUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
ResolvedDegraded performance4 minutes
  • ResolvedUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • InvestigatingUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
ResolvedDegraded performance5 minutes
  • ResolvedUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • InvestigatingUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
ResolvedDegraded performance32 minutes
  • ResolvedUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • InvestigatingUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Jun 2026

JUN27
Infrastructure maintenance at 1:30AM EST
CompletedMaintenance1 hour 30 minutes
  • CompletedJune 27, 2026 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progressJune 27, 2026 at 5:30 AMUTC
    Maintenance is now in progress
  • PlannedJune 26, 2026 at 7:37 PMUTC
    We are planning for a scheduled maintenance during that time.
Website is down
ResolvedMajor outage3 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    Website is down at the moment. This incident was automatically created by Instatus monitoring.
Scoreboards, Lights Outage
ResolvedMajor outage5 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Scoreboards & Lights servers are down. Our team is investigating.

Data provider is having issues
ResolvedDegraded performance18 hours 5 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    They implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    They are continuing to work on a fix for this incident.

JUN3
Scheduled maintenance for launch of ConnectedRoom OS at 1.30AM EST
CompletedMaintenance2 hours
  • CompletedJune 03, 2026 at 7:30 AMUTC
    Maintenance has completed successfully
  • In progressJune 03, 2026 at 5:30 AMUTC
    Maintenance is now in progress
  • PlannedJune 03, 2026 at 5:30 AMUTC

    There will be some storage maintenance on our S3 Object Storage for IoT devices during the night of June 3 at 1.30AM EST. This should not affect the service, but updates for Scroll and ConnectedRoom OS will be disabled at that time.

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