ConnectedRoom - Notice history

All systems operational

App - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Scoreboards - Operational

100% - uptime
Jul 2026 · 99.26%Aug · 99.94%Sep · 99.96%

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Jul 2026
Aug 2026
Sep 2026

Scroll - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 99.98%

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Jul 2026
Aug 2026
Sep 2026

Audio - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Images - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Website - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Websockets - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Notice history

Sep 2026

Scoreboards, Lights Outage
  • Resolved
    UTC
    Resolved

    Scoreboards & Lights servers are now back online and operational.

  • Investigating
    UTC
    Investigating

    Scoreboards & Lights servers are down. Our team is investigating.

Philips Hue API limits have been reached. It will not work until next reset in 5 hours.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Philips Hue integration is not working anymore due to API limits having been reached. The growing volume of ConnectedRoom makes us hit every limit possible, and companies like Philips are limiting us on their API. A new product line will be announced this week concerning this, one that will be physical and require a purchase, and a DIY version that will be able to run on existing Windows, macOS and Linux installs. Stay tuned in the app, on social media to learn about our new solution to run lights locally and the decentralization of ConnectedRoom. If you have ConnectedRoom OS, simply pair the ConnectedRoom Hub and Philips Hue lights will start working again, bypassing existing limits.

    More information here: https://feedback.connectedroom.io/p/major-announcement-connectedroom-hub-for-windows-macos-and-linux

Scroll server instability
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently investigating instability on Scroll and ConnectedRoom OS servers.

Scoreboards, Lights Outage
  • Resolved
    UTC
    Resolved

    Scoreboards & Lights servers are now back online and operational.

  • Investigating
    UTC
    Investigating

    Scoreboards & Lights servers are down. Our team is investigating.

Scoreboards, Lights Outage
  • Resolved
    UTC
    Resolved

    Scoreboards & Lights servers are now back online and operational.

  • Investigating
    UTC
    Investigating

    Scoreboards & Lights servers are down. Our team is investigating.

Aug 2026

Dangling Scores & Janky Clock
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We identified an issue with the caching server serving stale (outdated) data, making the scores dangle from x->y->x->y and clock jump up->down->up->down.

    A patch is being developed to fix this issue.

Scoreboards, Lights Outage
  • Resolved
    UTC
    Resolved

    Scoreboards & Lights servers are now back online and operational.

  • Investigating
    UTC
    Investigating

    Scoreboards & Lights servers are down. Our team is investigating.

Issues with the Images API - Logos may be missing or sized improperly
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
We are still fixing things as we find them. Support requests will be delayed
  • Resolved
    UTC
    Resolved

    The major is now live and survived a Saturday.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix for UFC. We will keep monitoring these fights.

  • Identified
    UTC
    Identified

    Identified an issue with live stats for UFC. Preparing a patch.

  • Update
    UTC
    Update

    Round 4 of fixes is live. NFL preseason will now display on Scroll, SportsTicker and SportsGrid.

  • Update
    UTC
    Update

    Everything seems to be back to normal. Feel free to keep reporting issues.

  • Update
    UTC
    Update

    Round 3 of updates have been pushed. Stability is near.

  • Update
    UTC
    Update

    2 rounds of fixes are deploying. We are monitoring the platform to fix the remaining bugs. If you find any bugs, use the feedback platform and select the "Bugs" category to post something that needs fixing.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    The major update changed a lot in the backend. Allow us a good 24-48 hours to get everything back to a working state. Customer support may be slow to reply while we work on restoring the service.

Scoreboards, Lights Outage
  • Resolved
    UTC
    Resolved

    Scoreboards & Lights servers are now back online and operational.

  • Investigating
    UTC
    Investigating

    Scoreboards & Lights servers are down. Our team is investigating.

Jul 2026

Websockets Degraded Performance
  • Resolved
    UTC
    Resolved

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
  • Resolved
    UTC
    Resolved

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
  • Resolved
    UTC
    Resolved

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
  • Resolved
    UTC
    Resolved

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
  • Resolved
    UTC
    Resolved

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Jul 2026 to Sep 2026

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