ConnectedRoom - Dangling Scores & Janky Clock – Incident details

All systems operational

Dangling Scores & Janky Clock

Resolved
Degraded performance
Started 29 days agoLasted 38 minutes

Affected

Scoreboards

Degraded performance from 7:33 PM to 8:11 PM

ActionView

Degraded performance from 7:33 PM to 8:11 PM

NFL

Degraded performance from 7:33 PM to 8:11 PM

Game Stats

Degraded performance from 7:33 PM to 8:11 PM

Hockey

Degraded performance from 7:33 PM to 8:11 PM

Football

Degraded performance from 7:33 PM to 8:11 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We identified an issue with the caching server serving stale (outdated) data, making the scores dangle from x->y->x->y and clock jump up->down->up->down.

    A patch is being developed to fix this issue.