ConnectedRoom - Notice history

All systems operational

App - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Scoreboards - Operational

100% - uptime
Aug 2025 · 99.94%Sep · 99.87%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Audio - Operational

100% - uptime
Aug 2025 · 99.99%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Images - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Website - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Websockets - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 99.87%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

Players & Teams Mapping for Animations
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    An update to fix the Players & Teams mapping is under way to fix animations on scoreboard displaying couch logo.

Server maintenance is under way
  • Completed
    October 02, 2025 at 8:00 AM
    Completed
    October 02, 2025 at 8:00 AM
    Maintenance has completed successfully.
  • In progress
    October 02, 2025 at 5:00 AM
    In progress
    October 02, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    October 02, 2025 at 5:00 AM
    Planned
    October 02, 2025 at 5:00 AM
    We are planning for a scheduled maintenance during that time.

Sep 2025

Images API Outage
  • Resolved
    Resolved

    The Images API is now back online and fully operational.

  • Investigating
    Investigating

    The Images API is currently down. Some images like logos and player photos may not display. Most images that are cached may still work. Our team is investigating.

Aug 2025

Live Data is getting restored for some games.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently restoring live data for all games. If your game did not trigger today. Contact us.

  • Identified
    Identified

    Data provider is working on a fix. All game credits will be refunded for today.

NCAA Football Teams are mismatched. Data cleaning is underway to fix missing logos and broken teams.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    NCAA Football Teams are mismatched. Data cleaning is underway to fix missing logos and broken teams.

Migrating NCAA Football to new data provider at 1AM EST on August 27
  • Completed
    August 27, 2025 at 7:59 AM
    Completed
    August 27, 2025 at 7:59 AM

    Maintenance has completed unsuccessfully LOL. Will need to work on that tomorrow night again haha

  • In progress
    August 27, 2025 at 5:00 AM
    In progress
    August 27, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    August 27, 2025 at 5:00 AM
    Planned
    August 27, 2025 at 5:00 AM

    NCAA Football will be migrated to a new data provider in the night of August 26 (starting at 1AM EST on August 27). This will include a real-time clock, improved triggering delay, division/conference filtering for SportsTicker, Live Bracket support for playoffs and real-time SportsGrid support.

ActionView for Football, Animations, Delayed triggering
  • Resolved
    Resolved

  • Update
    Update

    We are addressing the delay by adding a fallback data provider until the data is stable.

  • Investigating
    Investigating

    We are currently in the midst of a provider switch for NFL. Issues may happen during the remain of the preseason. A live clock will be added next week, delays are getting improved and bugs in ActionView, Animations, Actions are being actively fixed.

Infrastructure maintenance at 1AM EST + NFL Data Provider Switch.
  • Completed
    August 21, 2025 at 6:18 AM
    Completed
    August 21, 2025 at 6:18 AM
    Maintenance has completed successfully.
  • In progress
    August 21, 2025 at 5:00 AM
    In progress
    August 21, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    August 21, 2025 at 5:00 AM
    Planned
    August 21, 2025 at 5:00 AM

    Infrastructure maintenance is planned at 1AM EST for new Fantasy Tracker release & Data Provider Switch for NFL. App will not be responding during that time window, until the maintenance and the switch have been completed.

Aug 2025 to Oct 2025

Next