ConnectedRoom - Notice history

All systems operational

App - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Scoreboards - Operational

99.96% uptime
Aug 2026 · 99.94%Sep · 99.96%Oct · 100.0%

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Scroll - Operational

99.99% uptime
Aug 2026 · 100.0%Sep · 99.98%Oct · 100.0%

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Aug 2026
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Audio - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Images - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Website - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Websockets - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Notice history

View current status

Oct 2026

NHL data provider issues - delays and inconsistencies
ResolvedDegraded performance2 hours 26 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • UpdateUTC

    We are working with the data provider to re-establish proper clock and triggering for NHL games.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC
    We are currently investigating this incident.
Websockets Degraded Performance
ResolvedDegraded performance4 minutes
  • ResolvedUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • InvestigatingUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Sep 2026

Scoreboards, Lights Outage
ResolvedMajor outage4 minutes
  • ResolvedUTC

    Scoreboards & Lights servers are now back online and operational.

  • InvestigatingUTC

    Scoreboards & Lights servers are down. Our team is investigating.

Philips Hue API limits have been reached. It will not work until next reset in 5 hours.
ResolvedMajor outage5 hours 17 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Philips Hue integration is not working anymore due to API limits having been reached. The growing volume of ConnectedRoom makes us hit every limit possible, and companies like Philips are limiting us on their API. A new product line will be announced this week concerning this, one that will be physical and require a purchase, and a DIY version that will be able to run on existing Windows, macOS and Linux installs. Stay tuned in the app, on social media to learn about our new solution to run lights locally and the decentralization of ConnectedRoom. If you have ConnectedRoom OS, simply pair the ConnectedRoom Hub and Philips Hue lights will start working again, bypassing existing limits.

    More information here: https://feedback.connectedroom.io/p/major-announcement-connectedroom-hub-for-windows-macos-and-linux

Scroll server instability
ResolvedPartial outage28 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating instability on Scroll and ConnectedRoom OS servers.

Scoreboards, Lights Outage
ResolvedMajor outage4 minutes
  • ResolvedUTC

    Scoreboards & Lights servers are now back online and operational.

  • InvestigatingUTC

    Scoreboards & Lights servers are down. Our team is investigating.

Scoreboards, Lights Outage
ResolvedMajor outage4 minutes
  • ResolvedUTC

    Scoreboards & Lights servers are now back online and operational.

  • InvestigatingUTC

    Scoreboards & Lights servers are down. Our team is investigating.

Aug 2026

Dangling Scores & Janky Clock
ResolvedDegraded performance37 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We identified an issue with the caching server serving stale (outdated) data, making the scores dangle from x->y->x->y and clock jump up->down->up->down.

    A patch is being developed to fix this issue.

Scoreboards, Lights Outage
ResolvedMajor outage9 minutes
  • ResolvedUTC

    Scoreboards & Lights servers are now back online and operational.

  • InvestigatingUTC

    Scoreboards & Lights servers are down. Our team is investigating.

Issues with the Images API - Logos may be missing or sized improperly
ResolvedDegraded performance16 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.
We are still fixing things as we find them. Support requests will be delayed
ResolvedDegraded performance33 hours 45 minutes
  • ResolvedUTC

    The major is now live and survived a Saturday.

  • MonitoringUTC

    We implemented a fix for UFC. We will keep monitoring these fights.

  • IdentifiedUTC

    Identified an issue with live stats for UFC. Preparing a patch.

  • UpdateUTC

    Round 4 of fixes is live. NFL preseason will now display on Scroll, SportsTicker and SportsGrid.

  • UpdateUTC

    Everything seems to be back to normal. Feel free to keep reporting issues.

  • UpdateUTC

    Round 3 of updates have been pushed. Stability is near.

  • UpdateUTC

    2 rounds of fixes are deploying. We are monitoring the platform to fix the remaining bugs. If you find any bugs, use the feedback platform and select the "Bugs" category to post something that needs fixing.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    The major update changed a lot in the backend. Allow us a good 24-48 hours to get everything back to a working state. Customer support may be slow to reply while we work on restoring the service.

Scoreboards, Lights Outage
ResolvedMajor outage4 minutes
  • ResolvedUTC

    Scoreboards & Lights servers are now back online and operational.

  • InvestigatingUTC

    Scoreboards & Lights servers are down. Our team is investigating.

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