ConnectedRoom - Hinweisverlauf

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Hinweisverlauf

Aktuellen Status anzeigen

Aug. 2026

Dangling Scores & Janky Clock
GelöstBeeinträchtigte Leistung37 Minuten
  • GelöstUTC
    This incident has been resolved.
  • ÜberwachungUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifizierungUTC

    We identified an issue with the caching server serving stale (outdated) data, making the scores dangle from x->y->x->y and clock jump up->down->up->down.

    A patch is being developed to fix this issue.

Scoreboards, Lights Outage
GelöstSchwerer Ausfall9 Minuten
  • GelöstUTC

    Scoreboards & Lights servers are now back online and operational.

  • AnalyseUTC

    Scoreboards & Lights servers are down. Our team is investigating.

Issues with the Images API - Logos may be missing or sized improperly
GelöstBeeinträchtigte Leistung16 Minuten
  • GelöstUTC
    This incident has been resolved.
  • IdentifizierungUTC
    We are continuing to work on a fix for this incident.
  • AnalyseUTC
    We are currently investigating this incident.
We are still fixing things as we find them. Support requests will be delayed
GelöstBeeinträchtigte Leistung33 Stunden 45 Minuten
  • GelöstUTC

    The major is now live and survived a Saturday.

  • ÜberwachungUTC

    We implemented a fix for UFC. We will keep monitoring these fights.

  • IdentifizierungUTC

    Identified an issue with live stats for UFC. Preparing a patch.

  • UpdateUTC

    Round 4 of fixes is live. NFL preseason will now display on Scroll, SportsTicker and SportsGrid.

  • UpdateUTC

    Everything seems to be back to normal. Feel free to keep reporting issues.

  • UpdateUTC

    Round 3 of updates have been pushed. Stability is near.

  • UpdateUTC

    2 rounds of fixes are deploying. We are monitoring the platform to fix the remaining bugs. If you find any bugs, use the feedback platform and select the "Bugs" category to post something that needs fixing.

  • ÜberwachungUTC
    We implemented a fix and are currently monitoring the result.
  • AnalyseUTC

    The major update changed a lot in the backend. Allow us a good 24-48 hours to get everything back to a working state. Customer support may be slow to reply while we work on restoring the service.

Scoreboards, Lights Outage
GelöstSchwerer Ausfall4 Minuten
  • GelöstUTC

    Scoreboards & Lights servers are now back online and operational.

  • AnalyseUTC

    Scoreboards & Lights servers are down. Our team is investigating.

Juli 2026

Websockets Degraded Performance
GelöstBeeinträchtigte Leistung4 Minuten
  • GelöstUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • AnalyseUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
GelöstBeeinträchtigte Leistung4 Minuten
  • GelöstUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • AnalyseUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
GelöstBeeinträchtigte Leistung4 Minuten
  • GelöstUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • AnalyseUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
GelöstBeeinträchtigte Leistung5 Minuten
  • GelöstUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • AnalyseUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Websockets Degraded Performance
GelöstBeeinträchtigte Leistung32 Minuten
  • GelöstUTC

    Websockets performances are now back to normal. Our team will keep monitoring the situation.

  • AnalyseUTC

    We are experiencing abnormally high response time on our websockets server. Our team is investigating and will let you know once this is fixed.

Juni 2026

JUN27
Infrastructure maintenance at 1:30AM EST
AbgeschlossenWartung1 Stunde 30 Minuten
  • AbgeschlossenJuni 27, 2026 um 07:00UTC
    Die Wartung wurde erfolgreich abgeschlossen
  • In BearbeitungJuni 27, 2026 um 05:30UTC
    Die Wartung ist jetzt im Gange
  • GeplantJuni 26, 2026 um 19:37UTC
    We are planning for a scheduled maintenance during that time.
Website is down
GelöstSchwerer Ausfall3 Minuten
  • GelöstUTC
    This incident has been resolved.
  • AnalyseUTC
    Website is down at the moment. This incident was automatically created by Instatus monitoring.
Scoreboards, Lights Outage
GelöstSchwerer Ausfall5 Minuten
  • GelöstUTC
    This incident has been resolved.
  • AnalyseUTC

    Scoreboards & Lights servers are down. Our team is investigating.

Data provider is having issues
GelöstBeeinträchtigte Leistung18 Stunden 5 Minuten
  • GelöstUTC
    This incident has been resolved.
  • ÜberwachungUTC

    They implemented a fix and are currently monitoring the result.

  • IdentifizierungUTC

    They are continuing to work on a fix for this incident.

JUN3
Scheduled maintenance for launch of ConnectedRoom OS at 1.30AM EST
AbgeschlossenWartung2 Stunden
  • AbgeschlossenJuni 03, 2026 um 07:30UTC
    Die Wartung wurde erfolgreich abgeschlossen
  • In BearbeitungJuni 03, 2026 um 05:30UTC
    Die Wartung ist jetzt im Gange
  • GeplantJuni 03, 2026 um 05:30UTC

    There will be some storage maintenance on our S3 Object Storage for IoT devices during the night of June 3 at 1.30AM EST. This should not affect the service, but updates for Scroll and ConnectedRoom OS will be disabled at that time.

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