ConnectedRoom - We are still fixing things as we find them. Support requests will be delayed – Details zu Vorfällen

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We are still fixing things as we find them. Support requests will be delayed

Gelöst
Beeinträchtigte Leistung
Aufgetreten am vor 9 TagenDauerte 1 Tag

Betroffen

App

Beeinträchtigte Leistung aus 6:34 PM zu 4:19 AM

Scoreboards

Beeinträchtigte Leistung aus 6:34 PM zu 11:07 PM, Funktionsfähig aus 11:07 PM zu 1:35 AM, Beeinträchtigte Leistung aus 1:35 AM zu 4:19 AM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    The major is now live and survived a Saturday.

  • Überprüfung
    UTC
    Überprüfung

    We implemented a fix for UFC. We will keep monitoring these fights.

  • Identifizierung
    UTC
    Identifizierung

    Identified an issue with live stats for UFC. Preparing a patch.

  • Update
    UTC
    Update

    Round 4 of fixes is live. NFL preseason will now display on Scroll, SportsTicker and SportsGrid.

  • Update
    UTC
    Update

    Everything seems to be back to normal. Feel free to keep reporting issues.

  • Update
    UTC
    Update

    Round 3 of updates have been pushed. Stability is near.

  • Update
    UTC
    Update

    2 rounds of fixes are deploying. We are monitoring the platform to fix the remaining bugs. If you find any bugs, use the feedback platform and select the "Bugs" category to post something that needs fixing.

  • Überprüfung
    UTC
    Überprüfung
    We implemented a fix and are currently monitoring the result.
  • Analyse
    UTC
    Analyse

    The major update changed a lot in the backend. Allow us a good 24-48 hours to get everything back to a working state. Customer support may be slow to reply while we work on restoring the service.