ConnectedRoom - Notice history

All systems operational

App - Operational

100% - uptime
Oct 1910 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 1910
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Scoreboards - Operational

100% - uptime
Oct 1910 · 100.0%Nov · 100.0%Dec · 100.0%

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Lights - Operational

100% - uptime
Oct 1910 · 100.0%Nov · 100.0%Dec · 100.0%

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Audio - Operational

100% - uptime
Oct 1910 · 100.0%Nov · 100.0%Dec · 100.0%

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Images - Operational

100% - uptime
Oct 1910 · 100.0%Nov · 100.0%Dec · 100.0%

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Website - Operational

100% - uptime
Oct 1910 · 100.0%Nov · 100.0%Dec · 100.0%

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Websockets - Operational

100% - uptime
Oct 1910 · 100.0%Nov · 100.0%Dec · 100.0%

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Notice history

Sep 2025

No notices reported this month

Aug 2025

Live Data is getting restored for some games.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently restoring live data for all games. If your game did not trigger today. Contact us.

  • Identified
    Identified

    Data provider is working on a fix. All game credits will be refunded for today.

NCAA Football Teams are mismatched. Data cleaning is underway to fix missing logos and broken teams.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    NCAA Football Teams are mismatched. Data cleaning is underway to fix missing logos and broken teams.

Migrating NCAA Football to new data provider at 1AM EST on August 27
  • Completed
    August 27, 2025 at 7:59 AM
    Completed
    August 27, 2025 at 7:59 AM

    Maintenance has completed unsuccessfully LOL. Will need to work on that tomorrow night again haha

  • In progress
    August 27, 2025 at 5:00 AM
    In progress
    August 27, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    August 27, 2025 at 5:00 AM
    Planned
    August 27, 2025 at 5:00 AM

    NCAA Football will be migrated to a new data provider in the night of August 26 (starting at 1AM EST on August 27). This will include a real-time clock, improved triggering delay, division/conference filtering for SportsTicker, Live Bracket support for playoffs and real-time SportsGrid support.

ActionView for Football, Animations, Delayed triggering
  • Resolved
    Resolved

  • Update
    Update

    We are addressing the delay by adding a fallback data provider until the data is stable.

  • Investigating
    Investigating

    We are currently in the midst of a provider switch for NFL. Issues may happen during the remain of the preseason. A live clock will be added next week, delays are getting improved and bugs in ActionView, Animations, Actions are being actively fixed.

Infrastructure maintenance at 1AM EST + NFL Data Provider Switch.
  • Completed
    August 21, 2025 at 6:18 AM
    Completed
    August 21, 2025 at 6:18 AM
    Maintenance has completed successfully.
  • In progress
    August 21, 2025 at 5:00 AM
    In progress
    August 21, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    August 21, 2025 at 5:00 AM
    Planned
    August 21, 2025 at 5:00 AM

    Infrastructure maintenance is planned at 1AM EST for new Fantasy Tracker release & Data Provider Switch for NFL. App will not be responding during that time window, until the maintenance and the switch have been completed.

Jul 2025

Image API Storage Maintenance
  • Completed
    July 18, 2025 at 7:00 AM
    Completed
    July 18, 2025 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    July 18, 2025 at 5:15 AM
    In progress
    July 18, 2025 at 5:15 AM
    Maintenance is now in progress
  • Planned
    July 18, 2025 at 5:15 AM
    Planned
    July 18, 2025 at 5:15 AM

    To prepare for expected upcoming high traffic, we will optimize the Image API by improving caching, expending storage capacity, improving the automated backup flow as well as cleaning all unused assets from the storage.

Scoreboards, Lights Outage
  • Resolved
    Resolved

    Scoreboards & Lights servers are now back online and operational.

  • Investigating
    Investigating

    Scoreboards & Lights servers are down. Our team is investigating.

Servers are resizing temporarily. App will be back shortly
  • Completed
    July 17, 2025 at 4:37 PM
    Completed
    July 17, 2025 at 4:37 PM
    Maintenance has completed successfully.
  • In progress
    July 17, 2025 at 4:30 PM
    In progress
    July 17, 2025 at 4:30 PM

    We are resizing the app servers temporarily for the deployment of a feature. App will be back shortly

Jul 2025 to Sep 2025

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