ConnectedRoom - Data provider is having issues. Calendar, Teams and Games are desynced – Incident details

All systems operational

Data provider is having issues. Calendar, Teams and Games are desynced

Resolved
Degraded performance
Started 4 months agoLasted about 11 hours

Affected

App

Major outage from 4:37 PM to 8:20 PM, Degraded performance from 8:20 PM to 3:31 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We actively tried everything we could to restore data using our own methods. This is a 3rd party outage and we are waiting for them to resolve the issue. It should be expected to be back at 9:00 PM EST.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.