ConnectedRoom - Outage in progress – Incident details

All systems operational

Outage in progress

Resolved
Operational
Started about 12 hours agoLasted about 2 hours

Affected

App

Major outage from 12:34 AM to 12:37 AM, Degraded performance from 12:37 AM to 2:28 AM

Scoreboards

Major outage from 12:34 AM to 12:37 AM, Degraded performance from 12:37 AM to 2:28 AM

Lights

Major outage from 12:34 AM to 12:37 AM, Degraded performance from 12:37 AM to 2:28 AM

Philips Hue

Major outage from 12:34 AM to 12:37 AM, Degraded performance from 12:37 AM to 2:28 AM

Govee

Major outage from 12:34 AM to 12:37 AM, Degraded performance from 12:37 AM to 2:28 AM

Kasa

Major outage from 12:34 AM to 12:37 AM, Degraded performance from 12:37 AM to 2:28 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    Servers are restarting. Allow 4 minutes of down time during reboot process.

  • Identified
    Identified

    A fix as been developed for 9.30pm EST. Thank you for your patience.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.